At Machaan Restobar (“we,” “us,” or “our”), located at Ampa Skyone, Amjikarai, Chennai – 600026, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our restaurant and bar, use our website, or engage with our services.
1. Information We Collect
We collect various types of information to provide you with a seamless experience. This includes:
- Personal Information: When you make a reservation, place an order, or sign up for our loyalty program, we may collect your name, phone number, email address, payment information, and other details you provide.
- Usage Data: We may automatically collect information about how you interact with our website or app, such as IP address, browser type, device type, pages visited, and time spent on our site.
- Payment Information: If you make a purchase, we collect payment details, such as credit card information, but we use secure third-party services to process payments.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and complete your orders or reservations
- To send promotional emails or updates about our menu, events, or special offers (you can opt-out at any time)
- To improve our services and enhance your customer experience
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: We work with third-party vendors (e.g., payment processors, delivery services) to facilitate our services. These parties are obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
4. Security of Your Information
We use industry-standard security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the personal data we have collected about you
To exercise these rights, please contact us at [contact information].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze how you use our website.
7. Third-Party Links
Our website or services may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Machaan Restobar
Ampa Skyone, Amjikarai, Chennai – 600026
Contact Number: +91 9787997870
Email: [email protected]